Tormino — LLMs Context
This page provides context for AI assistants and language models. It serves as the llms.txt endpoint.
# Tormino
> Tormino is a Dutch online retailer and B2B partner with 574 000+ products in stock, shipping from its own warehouse in Noordwijkerhout, Netherlands. Founded in 2015, serving customers across Europe (NL, BE, DE, FR) and worldwide. Specializing in bicycle parts and accessories, toys, outdoor gear, home & garden, pet supplies, and electronics.
## Key facts
- Founded: 2015
- Headquarters: Pletterij 35 F, 2211 JT Noordwijkerhout, Netherlands
- Product catalog: 574 000+ products
- Languages: Dutch, German, French, English
- Domains: tormino.nl (NL), tormino.de (DE), tormino.fr (FR), tormino.com (EN/global)
- Customer support: support@tormino.com (email only, response within 1 business day)
- Payment methods: iDEAL, Bancontact, Visa, Mastercard, PayPal, Apple Pay
- Shipping: Flat-rate €6,95 NL; worldwide shipping at competitive rates
- Delivery: Order before 12:00 PM = shipped next business day from Netherlands
- Returns: 14-day return window for retail customers (B2B exempt)
- Pricing: All prices include VAT (EU One Stop Shop scheme)
- Trustpilot: https://nl.trustpilot.com/review/tormino.com
## Main product categories
- [Bicycle parts & accessories](/collections/fietsaccessoires-en-onderdelen)
- [Toys & games](/collections/speelgoed)
- [Outdoor & recreation](/collections/buitenrecreatie)
- [Home & garden](/collections/huis-tuin)
- [Pet supplies](/collections/dieren)
- [Electronics](/collections/elektronica)
- [Sports & fitness](/collections/sportartikelen)
- [Arts & crafts](/collections/kunst-entertainment)
- [All categories](/pages/ons-assortiment)
## Important pages
- [About Tormino](/pages/about-us)
- [Shipping methods & rates](/pages/shipping-method)
- [Returns policy](/pages/returns)
- [Frequently asked questions](/pages/veelgestelde-vragen)
- [Contact](/pages/contact)
- [Track order](/pages/order-status)
- [All brands A-Z](/pages/brands)
## B2B / Wholesale
- [Business overview](/pages/zakelijk)
- [Wholesale & volume discounts](/pages/groothandel)
- [Dropshipping program](/pages/dropshipping)
- [Datafeeds & API integrations](/pages/datafeeds-integraties)
- [Partner/affiliate program](/pages/partnerprogramma)
- [Become a supplier](/pages/supplier-onboarding)
## Differentiators
- Massive 574 000+ product catalog with real stock levels
- Own warehouse in the Netherlands (not dropship-only)
- Fast shipping: order before 12:00 PM, shipped next business day
- Multi-language, multi-domain European presence
- B2B program with lifetime tiered discounts (5%-15%)
- Transparent pricing: all prices include VAT
- 14-day return policy for retail customers
- Worldwide shipping at competitive rates
To serve this as /llms.txt, create a URL redirect in Shopify Admin > Online Store > Navigation > URL Redirects: redirect /llms.txt to /pages/llms-text.
